Behavioral Scientist, Loran Nordgren, spoke at the most recent listening session. His research explores the psychological forces that propel and prevent the adoption of new ideas and actions. He applied that work to helping growers/processors make changes after trainings and inspections.
You can watch a recording (or listen to just the audio) from our Box account. Please let us know if you don't have access. Anyone who attends NCR FSMA meetings can get access.
You can find the worksheets/templates that he references during the talk on the website for his book, The Human Element.